At Pet Havenn LLC, we’re not just passionate about pets—we’re dedicated to ensuring your shopping experience is smooth from the click to the doorstep. Nestled in the heart of Midland, MI, we proudly serve tails, paws, and whiskers all across the United States. Below, you’ll find all the details on how we fluff up our shipping process to get those squeaky toys, comfy beds, and tasty treats to your home as swiftly as a fox chasing its dinner!

Shipping Destinations
We proudly ship to all locations within the continental United States. Unfortunately, we cannot ship to U.S. territories or international locations at this time. Our magical delivery frogs need their rest, after all!

Order Processing Time
Our hardworking team of pet enthusiasts processes orders Monday through Friday, excluding holidays. We do our best to send your order on its way within 1-2 business days. However, during peak times (like holidays or special promotions), it may take a little longer. Patience is a virtue, but we promise it’s worth the wait!

Shipping Methods & Estimated Delivery Times
We offer a variety of shipping methods to suit your needs:

Standard Shipping: Your package will be delivered within 5-7 business days via our trusted partners. Perfect for those not-so-urgent chew toys!

Expedited Shipping: Need it faster? Choose expedited shipping for delivery within 2-4 business days. Because sometimes, your furry friend just can’t wait!

Express Shipping: For the truly urgent moments (we’ve all been there), express shipping ensures delivery within 1-2 business days. When your pet’s happiness is on the line, we hop to it!

Please note that delivery times may vary depending on your location, and while we do our best to meet these estimates, some things are out of our control (looking at you, weather!).

Order Tracking
Once your order has been dispatched, you’ll receive a shipping confirmation email with a tracking number. This allows you to follow your package’s journey right to your doorstep. Our delivery partners work hard, but if you have any concerns about your order’s progress, don’t hesitate to contact us at service@petphavenn.com or give us a croak at 614-655-1902.